Oracle CX Techno-Functional Lead

Introduction:
We are seeking a skilled Oracle CX Techno-Functional Lead to join our team. The ideal candidate will play a key role in implementing and supporting Oracle CX solutions to meet business requirements effectively.

 

Responsibilities:

  • 1) Techno functional support for OCX Marketing, Sales and Service modulesfor the client.
  • 2) Strong problem-solving skills with a good process understanding on the Oracle CX cloud modules which includes Marketing, Sales and Service.
  • 3) Handling 3rd party integrations with Oracle CX cloud system.
  • 4) Understand the Business Requirements/Functional Specifications and develop Reports.
  • 5) Understanding and work experience on the Database and Data Lake integrations.
  • 6) Designing, develop and testing data conversion objects, integrations, extensions and custom BIP reports from functional standpoint.
  • 7) Unit and Performance testing experience using any advance testing tools. Preferably working with Jira application is added advantage.
  • 8) Understand the business requirement and recommend a robust integrated design solution aligned with Digital Tools and Accelerators
  • 9) Produce artifacts such as fit gap documents, configuration workbooks, functional design specifications, RTM, user stories, validation test scripts, training documents etc.,
  • 10)Participate in quality assurance process for all functional deliverables.

 

Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or related field
  •  Minimum of 7 years of experience working with Oracle CX Cloud applications
  • Minimum 2 years of end to end Oracle SCP Cloud implementation projects experience is mandatory
  • Proficiency in Oracle CX modules such as Sales Cloud, Service Cloud, Marketing Cloud
  • Strong understanding of Oracle CX data models and architecture
  • Must have Visual Builder work experience.
  • Excellent communication and interpersonal skills

 

  • Nice-to-Have Skills:

  • – Oracle Supply Chain Planning Cloud Implementation Certification

This is an exciting opportunity for a talented individual to contribute to the success of our Oracle CX projects. If you are passionate about leveraging technology to drive business outcomes, we encourage you to apply for this position.