Web App, Website
Building a Scalable Digital Platform to Simplify Flexible Benefits Management for Small Businesses
Industry: insurance
30,000
+
Hours delivered back to the business
100
+
SOX compliance in Settlement process automation
95
+
Success rate of bot case completion
6
+
For functional release of OBT, RTS and OGS
Challenge
Edge Benefits needed a flexible, scalable insurance platform tailored for small businesses. The existing system was inadequate for handling multiple user types, managing policy configurations, or supporting various business rules. They required a solution that could streamline benefits management for advisors, sales teams, and employees while ensuring the platform could scale with their growth.
Solution
247Labs developed a fully configurable, web-based platform, allowing back-office users to manage insurance products and business rules efficiently. The system also supported bilingual functionality, allowing advisors and sales teams to handle quotations and enrollments. The platform was built mobile-responsive, making it accessible on-the-go for all user types. The platform allowed administrators to update products and policies in real-time, improving the overall management and flexibility of benefit plans.
Outcome
The new platform drastically reduced administrative overhead and simplified complex benefit structures, improving efficiency across the board. Advisors, sales teams, and employees experienced streamlined processes for policy management, quotations, and enrollments. This solution provided significant improvements in user experience, operational control, and system scalability, ensuring Edge Benefits could continue to support its clients as the company grows.
Ready to reduce your technology cost?
Contact us
Let’s build something
great together.
We’re happy to answer any questions you may have and help you determine which of our services best fits your needs.
Call us at 1-877-247-7421 or email [email protected]
Your Benefits:
- Client Oriented
- Independent
- Competent
- Result-driven
- Problem-solving
- Transparent
What happens next?​
1
We schedule a call at your convenienceÂ
2
We do a discovery and consulting meetingÂ
3
We prepare a proposalÂ
Schedule a Free Consultation
