Mobile App, Website

A Custom Mobile App for Service Accessibility and Community Engagement

Industry: Healthcare

30,000

Hours delivered back to the business

100

SOX compliance in Settlement process automation

Success rate of bot case completion

For functional release of OBT, RTS and OGS

Challenge

Empower Simcoe aimed to improve its community outreach and engagement by developing a mobile app that allowed residents to access vital services and stay updated on community events. The existing process for accessing services was inefficient, and they needed a solution to make resources more accessible and improve overall community involvement.

Solution

247Labs built a mobile app that provided users with easy access to Empower Simcoe’s services, including housing, health, and educational resources. The app included a community event calendar, service listings, and push notifications to keep users informed of important updates. The app was integrated with Empower Simcoe’s existing database, ensuring that users received real-time information and could easily find services near them.

Outcome

The mobile app increased community engagement by 45%, helping more residents connect with essential services. The accessibility of resources improved by 30%, and the organization saw an increase in participation at community events due to the app’s event notification system. The app made it easier for residents to access help when they needed it, resulting in greater satisfaction with Empower Simcoe’s services.