Immigrants, Mapping App, Mobile App

A Resource Mapping App to Simplify Settlement for Immigrants and Refugees

Industry: humanity, Immigration

30,000

Hours delivered back to the business

100

SOX compliance in Settlement process automation

Success rate of bot case completion

For functional release of OBT, RTS and OGS

Challenge

NewTo sought to create a platform that would make it easier for immigrants and refugees to find essential resources as they settled in new cities. The existing process of locating services was disorganized, making integration into new communities slow and challenging.

Solution

247Labs developed a mobile app designed to map local resources, including educational programs, employment services, and housing support. The app also provided directions and contact information, making it easy for newcomers to navigate their new environment and access support.

Outcome

The app significantly reduced the time required for immigrants to find resources, improving the efficiency of the settlement process by 30%. User engagement increased as newcomers found the platform reliable and easy to use.