Know which workflows to automate first, before you build a single bot.
Why teams choose 247 Labs
We have delivered secure products and operational systems for healthcare and regulated environments for more than a decade.
Clients trust 247 Labs to pair process thinking with solid engineering and practical execution.
Our team has shipped custom platforms, automations, and integrations across healthcare and enterprise operations.
Our Clients
The platforms and partners we build with.
We integrate across the tools and technologies trusted by enterprise teams, grouped by where they fit in the stack.
Healthcare
Government
Technology
Finance
Services
Discovery services scoped around one clear output: a ranked list of automation targets.
We scope each engagement around the processes, systems, and exception volume that determine whether a candidate will hold up once it is automated.
Process discovery assessment
Map target workflows, system touchpoints, and exception patterns to find where automation will pay off first.
Workflow mapping
Document how intake, routing, billing, and reporting tasks actually run today so candidates are based on reality, not guesswork.
ROI and effort screening
Score candidates on volume, repeatability, build effort, and expected return so the shortlist is defensible.
System handoff analysis
Trace data movement and manual handoffs between systems to surface the copy-paste work worth removing.
Exception and risk review
Assess exception rates and handling needs so the targets you pick are safe to automate in a regulated setting.
Automation roadmap
Turn the findings into a prioritized roadmap that sequences targets from quick wins to higher-effort builds.
Challenge Map
Answer the three questions that decide which workflows to automate first.
Discovery falls short when no one has mapped where time really goes, when system handoffs are invisible, or when exception risk is unknown. We answer all three before recommending a single bot.
High-volume admin work is consuming skilled staff time, but no one knows exactly where.
We map repetitive work across intake, routing, billing, and reporting, then screen each task for volume, repeatability, and value so the highest-ROI automation targets become obvious instead of assumed.
Often starts with process discovery sessions.Manual system handoffs hide the steps that are actually worth automating.
We trace how data moves between systems and where staff bridge the gap by hand, surfacing the copy-paste handoffs that make strong automation candidates before any build begins.
Useful for hybrid and legacy-heavy environments.Some workflows look automatable but carry too much exception and compliance risk.
We assess exception rates, access rules, and handling requirements for each candidate so the shortlist favors targets that are safe to automate in a regulated environment, not just easy on paper.
Critical for operational trust and scale.Case Studies
Healthcare case studies with measurable outcomes.
Resident Doctors: a support app built around repeat engagement
35% improvement in stress management
247 Labs built a mobile app that helped resident doctors track stress, access support resources, and participate in wellness programs with less manual coordination.
Read case study →
ImageSim: structured assessment and progress workflows at scale
50% increase in course enrollment
247 Labs built a secure learning platform with integrated assessments and progress tracking for healthcare professionals, reducing program friction through stronger workflow design.
Read case study →
SAFEAPP: secure mobile support with repeatable content access
40% increase in user engagement
247 Labs created SAFEAPP to deliver trusted resources and guided content through a clear mobile flow, showing how better process design improves return use.
Read case study →Capabilities
The strategy, build, and controls layer behind a credible target list.
We help teams frame discovery correctly, map and score candidates properly, and document findings so operations and compliance can trust the shortlist.
Frame the discovery correctly
We align the workflows in scope, the value at stake, and the risk tolerance before mapping starts.
- Discovery scope definition
- Value and KPI framing
- Stakeholder and owner mapping
- Success criteria for selection
Map and score the candidates
We build the mapping, screening, and analysis that turn suspected time sinks into a ranked target list.
- Workflow and task mapping
- ROI and effort screening
- System handoff analysis
- Candidate shortlisting
Make the shortlist actionable
We translate findings into a sequenced roadmap so teams know what to automate first and why.
- Prioritized target list
- Quick-win identification
- Exception path mapping
- Rollout sequencing
Screen targets for regulated risk
We apply access, logging, and handling criteria so the targets you pick are safe to automate.
- Role-based permissions
- Audit event history
- PHI handling controls
- Process governance docs
Tech Stack
Finding automation targets means understanding the systems your team already depends on.
We map against the current process landscape so the targets we recommend reflect how your tools actually connect today.
For the past 7 years, we have entrusted 247 Labs to help us set up and run a large number of research studies in addition to assisting in expanding the capabilities of our global on-line medical educational platform. We have relied on 247 Labs team to provide a range of services that included software developers, UI and UX support, dev ops and backend expertise in order to generate a cross platform solution for us. We have been very happy with the results.
Martin-Pecaric, CEO, ImageSim-SickKids
Business Benefits
Finding the right targets pays off in focus, lower risk, and faster wins.
The value is knowing where automation will actually help, avoiding fragile builds, and starting with the targets that return value soonest.
Start with the highest-ROI work
Rank candidates by value and effort so the first automations return time quickly instead of stalling.
Avoid automating the wrong thing
Screen out low-value or high-risk workflows before they consume build budget.
See where time really goes
Map actual process flow so decisions are based on measured drag, not assumptions.
Surface hidden handoffs
Expose the manual copy-paste steps between systems that are easy to miss but expensive to keep.
Reduce automation risk early
Flag exception and compliance concerns up front so the shortlist favors safe, durable targets.
Ready to find the healthcare workflows worth automating first?
Talk with 247 Labs about the processes, system handoffs, and exceptions behind your workflows so discovery produces a ranked, defensible list of automation targets.
Start Your Automation DiscoveryFAQ
Common questions before an automation discovery begins.
You get a map of how target workflows run today, a screening of each candidate by value, effort, and risk, and a prioritized roadmap that sequences targets from quick wins to larger builds.
We score candidates on volume, repeatability, expected return, build effort, and exception and compliance risk, so the shortlist favors work that is both valuable and safe to automate.
No. Discovery is a standalone step. The goal is a clear, defensible target list and roadmap so you can decide what, if anything, to build with confidence.
Yes. Access, auditability, and PHI handling are part of how we screen candidates, so the targets we recommend already reflect what is safe to automate in your environment.
Let’s build something
great together.
We’re happy to answer any questions you may have and help you determine which of our services best fits your needs.
Call us at 1-877-247-7421 or email hello@247labs.com
Your Benefits:
- Client Oriented
- Independent
- Competent
- Result-driven
- Problem-solving
- Transparent
What happens next?​
1
We schedule a call at your convenience
2
We do a discovery and consulting meetingÂ
3
We prepare a proposalÂ
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