The Royal Ottawa Hospital for Mental Health Research set out to reach people where depression often begins: at work. HardHat is a web-based platform built to support individuals experiencing early-stage or workplace-induced depression, using educational modules and self-assessment tools to help users build problem-solving skills and monitor their own progress. 247 Labs designed and developed the complete platform — a stress assessment and coaching experience that works across web and responsive mobile.

The hospital needed more than an information site. HardHat had to guide real people through sensitive, clinically meaningful workflows: assessing their stress, learning practical problem-solving skills, and knowing when to seek deeper support.

That meant building assessment courses with automated results logic sophisticated enough to route each user to the right next step — and doing it in an experience approachable enough for someone struggling with early-stage depression to actually use. A one-size-fits-all tool wouldn’t work, because people approach their challenges differently.

247 Labs designed and developed a complete web and responsive mobile stress assessment and coaching platform for the Royal Ottawa Hospital.

The application delivers assessment courses with automated test results that intelligently triage each user: assigning them to further courses, connecting them with a dedicated counsellor, or referring them to the hospital for a doctor’s appointment. Rather than a one-size-fits-all program, HardHat records facts about how each user approaches problems, tracks progress with feedback, and customizes programs to individual needs — with support from remote coaches throughout.

HardHat delivers a problem-solving application rather than a one-size-fits-all solution — a single platform that assesses, teaches, tracks, and knows exactly when to bring in human care: