Energize Boston is a health-focused café chain where regulars are the business — the customer who orders the same smoothie before work every day is worth far more than a walk-in. But their ordering and loyalty experience wasn’t built to keep those regulars coming back.

247 Labs designed and built a custom mobile app for pre-orders, rewards, and loyalty management, shipped on both iOS and Android with React Native and integrated directly with the café chain’s existing systems.

Energize Boston required a digital solution to manage pre-orders, customer rewards, and its loyalty program in one place. The existing system was inefficient — and inefficiency at the counter has a direct cost.

Missed sales opportunities piled up when ordering friction pushed customers elsewhere, and customer retention rates suffered without a rewards experience worth returning for. The chain needed a purpose-built app that made ordering ahead effortless, made loyalty visible, and worked seamlessly with the systems staff already used — without adding operational overhead.

247 Labs developed a custom mobile app that lets customers place pre-orders, track rewards, and manage their participation in the loyalty program — all from their phone.

The app pairs a user-friendly interface with real-time order tracking, so customers know exactly when their order is ready. Crucially, it integrates with Energize Boston’s existing systems, making it easy for both customers and staff to use: orders flow into the workflow the team already runs, and loyalty activity updates automatically. Built with React Native, the app shipped to both the App Store and Google Play.