Loblaw operates one of Canada’s largest retail networks — and training a workforce spread across hundreds of store locations is an enterprise-scale problem. Every location needs consistent onboarding, skill development, and a way to verify that learning actually happened. 247 Labs built Loblaw a multi-platform training framework that delivers in-store learning across mobile and desktop, integrates with the company’s existing systems, and reports on employee performance in real time.

Loblaw needed a scalable, multi-platform training solution capable of delivering in-store learning across hundreds of locations. Without one, employee onboarding and skill development varied from store to store — the same role could mean a different training experience depending on where you were hired.

The solution had to work on the devices employees actually use on the floor, plug into Loblaw’s existing enterprise systems, and give leadership visibility into training performance at national scale — all without disrupting store operations.

247 Labs developed a multi-platform training framework that lets employees access learning materials, complete assessments, and track their own progress seamlessly across mobile and desktop devices.

Rather than standing alone, the platform integrates directly with Loblaw’s existing systems, feeding real-time analytics on employee performance back to the business. Training leaders see completion, assessment results, and progress as they happen — turning what was once a fragmented, location-by-location process into a single national learning system.

The framework turned training from a location-by-location effort into a single national system. Employees ramp faster, learn the same way everywhere, and the business finally has one real-time view of workforce development across its store network: