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Case Study

Poliigon: Scaling a 3D Asset Subscription Platform from Startup to Industry Leader

Published July 17, 2024
  • eCommerce
  • Laravel
  • Vue.js
Poliigon: Scaling a 3D Asset Subscription Platform from Startup to Industry Leader

Overview

A subscription platform built to serve a global library of 3D assets on demand

Poliigon is a subscription service for 3D assets — textures, models, and materials used by render artists and studios worldwide. Its product is a vast digital library, and its business model depends on members being able to search, preview, and download assets instantly, every time.

As the customer base expanded rapidly, the platform underneath started to strain. Poliigon engaged 247 Labs to rebuild its eCommerce foundation for the scale it was growing into — and to make subscription access effortless for a demanding professional audience.

The Challenge

The existing platform buckled under traffic exactly when it mattered most

Poliigon needed a robust eCommerce platform capable of handling surging traffic while offering smooth, subscription-based access to a vast library of digital assets.

The existing system struggled with performance under high demand — precisely when the business could least afford it. For a rapidly expanding base of professional artists, a clunky experience was not a minor annoyance; it was a reason to churn. The new platform had to deliver a markedly better user experience while absorbing traffic the old system simply could not handle.

The Solution

A custom, scalable commerce engine that unified performance, billing, and experience

247 Labs built a custom, scalable eCommerce platform optimized for high traffic and subscription management. Automated subscription billing removed friction from renewals, while seamless asset access let members search, preview, and download files quickly — the core loop of Poliigon’s product.

The platform was engineered for compatibility across multiple devices, giving users a smooth experience regardless of how they browse. Performance, billing, and user experience were treated as one connected system rather than three separate problems.

Areas of Impact

The rebuilt platform moved every number that matters to a subscription business

  • Engagement and growth. User engagement and subscription sign-ups increased by 300% on the new platform.
  • Revenue. Poliigon doubled revenue on the strength of the optimized platform.
  • Performance at scale. The platform absorbed significant traffic increases while maintaining performance.
  • Member experience. Fast search, preview, and download flows made the asset library effortless to use across devices.
  • Market position. Poliigon secured its standing as an industry leader in 3D asset libraries.

Results

Growth the platform could finally keep up with

300%

increase in engagement and subscription sign-ups

User engagement and subscription sign-ups tripled on the new platform.

2x

revenue growth

The optimized platform helped Poliigon double revenue while scaling traffic.

3

core platform functions unified

Performance, subscription billing, and user experience were rebuilt as one connected system instead of three separate problems.

247 Labs delivered a web platform that not only looked exceptional but performed exactly the way our data models required. They took the time to understand the analytical demands behind the front end and built something that genuinely supports how we work.

Malak Ahmad — Data Analyst, Deloitte

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