TapLabs set out to do something no one in Canada had done before: bring lab testing to people on demand. Instead of clinics, queues, and paperwork, users could book lab tests — including COVID-19 testing — from their phone and manage everything that follows. 247 Labs built the full-featured mobile solution behind the launch: a comprehensive app for booking tests, tracking results, and managing health records, shipped to both the App Store and Google Play.
Client
TapLabs
Industry
Services Provided
Tech Stack
- React Native
- Node.js
- PostgreSQL
- Push Notifications (FCM / APNs)
Overview
247 Labs Built the Mobile Foundation Behind Canada's First On-Demand Lab Testing Service
The Challenge
Being First Meant Building a Secure, Real-Time Health Platform With No Template to Follow
TapLabs aimed to launch Canada’s first on-demand medical platform — giving users access to lab tests, including COVID-19 testing, through an easy-to-use mobile interface.
Being first meant there was no template to follow. The platform had to handle sensitive health data securely, keep users informed about appointments and results in real time, and make a traditionally clinical process feel as simple as ordering a ride — all while being reliable enough to carry a first-of-its-kind service at launch.
The Solution
One Streamlined App That Carries the Entire Testing Journey From Booking to Results
247 Labs built a comprehensive mobile app that lets users book lab tests, track results, and manage their health records from one place.
Security and communication anchor the experience: the platform features secure login to protect sensitive health information, and real-time notifications that keep users up to date on their appointments and test results. From discovery to booking to results, the entire testing journey lives in a single, streamlined mobile experience — available on iOS and Android.
Areas of Impact
A Launch Engineered to Make On-Demand Medical Testing Feel Effortless
The platform delivered on-demand medical testing at national-first scale, across four areas that defined the launch.
- Frictionless booking. Lab tests, including COVID-19 testing, booked in minutes from a mobile interface.
- Results in hand. Users track test results and manage health records directly in the app.
- Always informed. Real-time notifications cover appointments and results end to end.
- Secure by design. Protected login safeguards sensitive medical information across iOS and Android.
Results
A First-of-Its-Kind Launch That Performed
Core Patient Actions in One App
Users can book lab tests, track results, and manage health records in one mobile experience
Testing Journey Handled In-App
The case study states the entire journey from discovery to booking to results lives inside the app
Platforms Launched
Full-featured mobile solution shipped to both the App Store and Google Play
247 Labs delivered a web platform that not only looked exceptional but performed exactly the way our data models required. They took the time to understand the analytical demands behind the front end and built something that genuinely supports how we work.
Malak Ahmad — Data Analyst, Deloitte
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