Online, everyone is a stranger — and deciding who to trust is guesswork. Trustable set out to change that with a platform where trustworthiness itself becomes visible, measurable, and shared. 247 Labs built the Trustable mobile app: a peer-review-driven system where users rate their real interactions with individuals and businesses, and a scoring algorithm turns those ratings into trust scores anyone can check in real time — making reliability a first-class signal across both social and business interactions.
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Case Study
Trustable: A Mobile App That Made Trust Measurable and Boosted Evaluations by 50%
Client
Trustable
Industry
Social Media Platform
Services Provided
Tech Stack
- React Native
- Node.js
- PostgreSQL
- Trust-score aggregation algorithm
- Google Play (Android)
Overview
Turning trustworthiness into a visible, measurable signal anyone can check
The Challenge
Aggregating subjective peer ratings into a trust score people actually believe
Trustable needed a platform that let users evaluate the trustworthiness of individuals and businesses based on peer reviews and ratings, spanning both social and business contexts. That goal raised hard product questions: how do you aggregate thousands of subjective ratings into a single score people trust rather than dismiss? And how do you present that score so it genuinely informs decisions instead of just decorating a profile? The system had to earn credibility from day one, or it would earn none at all.
The Solution
A React Native app that turns peer ratings into real-time trust scores
247 Labs designed and built a mobile app where users create profiles, rate others based on real interactions, and view trust scores at a glance. Underneath, an aggregation algorithm consolidates rating data and surfaces it clearly, making it easy to assess someone’s reliability in the moment. Built with React Native and shipped to Google Play, the app pairs a clean rating interface with real-time score presentation — so trust becomes a visible, dependable signal in every interaction on the platform.
Areas of Impact
Where a transparent trust score changed how users and businesses decide
- Trust visibility. Peer ratings aggregate into trust scores users can check in real time before they interact or transact.
- User engagement. Trust evaluations on the platform increased by 50% as rating became a natural part of every interaction.
- Business value. Businesses on the platform reported a 30% improvement in customer retention.
- Full-spectrum transparency. A single rating system covers both social and business interactions, giving one credible signal across contexts.
Results
Trust, made measurable
Increase in trust evaluations
More users actively rating peers and checking trust scores during interactions
Gain in customer retention
Reported by businesses after adding transparent trust scoring to the platform
Interaction contexts unified
One trust-scoring system covers both social and business interactions
247 Labs delivered a web platform that not only looked exceptional but performed exactly the way our data models required. They took the time to understand the analytical demands behind the front end and built something that genuinely supports how we work.
Malak Ahmad — Data Analyst, Deloitte
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From rating algorithms to real-time data presentation, 247 Labs builds social products where trust and transparency are engineered in. Let's talk about yours.
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