Web App

A Multi-Platform Framework for Efficient In-Store Learning

Industry: Education, training

30,000

Hours delivered back to the business

100

SOX compliance in Settlement process automation

Success rate of bot case completion

For functional release of OBT, RTS and OGS

Challenge

Loblaw needed a scalable, multi-platform training solution to deliver in-store learning across hundreds of locations, ensuring consistent employee onboarding and skill development.

Solution

247Labs developed a multi-platform training framework that allowed employees to access learning materials, complete assessments, and track progress across mobile and desktop devices. The platform integrated with Loblaw’s existing systems to deliver real-time analytics on employee performance.

Outcome

The system improved training completion rates by 30%, reduced onboarding time by 20%, and helped standardize training across multiple locations, enhancing operational efficiency.