Improve Claims Flow
Move claims from intake to settlement with fewer delays and handoffs.
Why teams choose 247 Labs
We have delivered secure systems for insurance, finance, healthcare, and other regulated environments for more than a decade.
Clients trust 247 Labs for practical delivery, workflow clarity, and systems designed around real operating needs.
Our team has shipped custom platforms, portals, and workflow products across high-trust business environments.
Our Clients
The platforms and partners we build with.
We integrate across the tools and technologies trusted by enterprise teams, grouped by where they fit in the stack.
Healthcare
Government
Technology
Finance
Services
Claims flow services scoped around faster, cleaner settlement.
We scope each engagement around the part of the claims journey driving the most delay and rework today, so the workflow, rules, and integrations stay aligned to the result you need.
Claims flow assessment
Review your current intake, routing, and settlement steps to find where claims stall and where automation moves the needle first.
Intake & triage automation
Build first-notice intake, data capture, and triage so claims enter the workflow clean and ready to process.
Routing & assignment rules
Create configurable routing, queues, and escalation paths so each claim reaches the right adjuster without manual sorting.
Adjuster & review workflows
Design status, review, and approval workflows that help adjusters move claims toward settlement faster.
Settlement & payout support
Streamline approval, documentation, and payout steps so settled claims close quickly and consistently.
Integration & status visibility
Connect claims data across systems and surface one shared status view across every team and partner.
Challenge Map
Fix the three points where claims stall on their way to settlement.
Claims flow breaks down when intake stays manual, routing depends on people instead of rules, or teams cannot see where each claim sits. We rebuild the path from intake to settlement around all three.
Claims intake and triage still depend on repetitive manual handling.
We design systems that automate intake, capture, and first-notice triage so claims enter the workflow cleanly, with fewer rekeyed details and fewer early errors that slow everything downstream.
Often starts with a workflow audit.Routing and assignment rules are too slow to adjust as volume shifts.
We build configurable routing and assignment layers that let teams update rules, queues, and escalation paths quickly so claims reach the right adjuster without waiting on a full rebuild for each change.
Best for high-volume claims queues.Adjusters, admins, and partners work from different views of each claim.
We connect claims data across intake, processing, and settlement systems so every role works from one shared status view, with clearer visibility into where each claim sits and what it needs next.
Critical for multi-role claims teams.Case Studies
Finance case studies with measurable outcomes.
Edge Benefits: scalable platform for flexible benefits
Real-time policy and product updates
247 Labs built a configurable web platform that simplified benefits management for advisors, sales teams, employees, and administrators while supporting quotes and enrollments at scale.
Read case study →
HUB International: broker credential management in one system
25% better on-time delivery
247 Labs built on an internal tool to replace spreadsheet and inbox-based credential management, giving teams a simpler user management workflow for current and future brokers.
Read case study →
World Vision: better lending data for faster decisions
30% less processing time
247 Labs delivered a validation engine that scored entries, flagged issues, and improved reporting, showing how better workflow design can reduce manual review burden in financial programs.
Read case study →Capabilities
The strategy, build, and controls layer behind a faster claims flow.
We help teams target the right point in the claims journey, build the workflow around it, and deliver it where adjusters and operations teams can actually use it.
Target the right claims bottleneck
We map the claims journey, cost, and handoffs before workflow work begins.
- Claims journey mapping
- Bottleneck and delay review
- Routing and rule planning
- KPI and cycle-time design
Build usable claims workflows
We create intake, routing, and review tools that reduce friction across the claims journey.
- Intake and triage capture
- Routing and assignment rules
- Adjuster review interfaces
- Settlement and payout steps
Improve speed and visibility
We focus on status, routing, and fewer manual handoffs across the claims path.
- Queue and status views
- Routing and escalation rules
- SLA and cycle-time tracking
- Reporting and dashboards
Handle claims data safely
We design around access, traceability, and operational controls expected in claims workflows.
- Role-based permissions
- Claim audit history
- Sensitive data handling
- Record retention support
Tech Stack
Claims workflows should connect intake, processing, and settlement in one flow.
We build around the operational systems and user roles that determine whether a claims workflow becomes a daily tool or just another layer of work.
I've been working with 247 Labs for over 5 years. They have been very committed to my projects! highly recommend Their team has been able to take design, feedback from scratch and turned it into a revenue generating platform.
Russ Morrison, CEO and founder, TMS technologies
Business Benefits
A better claims flow pays off in speed, accuracy, and visibility.
The value is faster settlement, fewer handoff errors, and clear status that every team and partner can trust.
Settle claims faster
Reduce avoidable delays across intake, routing, and review so claims reach settlement sooner.
Cut handoff errors
Replace manual rekeying and sorting with structured workflows that move claims cleanly between steps.
Route work intelligently
Send each claim to the right adjuster automatically with configurable rules and escalation paths.
See every claim's status
Give adjusters, admins, and partners one shared view of where each claim sits and what it needs next.
Lower manual overhead
Free adjusters from spreadsheet and inbox work so they spend time on claims, not coordination.
Ready to move claims from intake to settlement with less drag?
Talk with 247 Labs about the part of your claims journey that stalls most, the data path behind it, and a delivery plan to move it into production.
Start Your Claims Flow ProjectFAQ
Common questions before a claims flow project moves forward.
Either. We start with a claims flow assessment. If intake, routing, and settlement steps are sound but slow, we automate and streamline them; if the underlying workflow blocks the work, we rebuild the path around how claims actually move.
Yes. Many engagements focus on configurable routing, queues, and escalation paths so teams can adjust how claims are assigned as volume shifts, without code changes for every operational adjustment.
We connect claims data across intake, processing, and settlement systems, then design shared states, permissions, and views so adjusters, admins, and partners work from one current status.
We design around role-based access, claim audit history, and clearer data boundaries so records and claim activity are easier to control and review.
Let’s build something
great together.
We’re happy to answer any questions you may have and help you determine which of our services best fits your needs.
Call us at 1-877-247-7421 or email hello@247labs.com
Your Benefits:
- Client Oriented
- Independent
- Competent
- Result-driven
- Problem-solving
- Transparent
What happens next?​
1
We schedule a call at your convenience
2
We do a discovery and consulting meetingÂ
3
We prepare a proposalÂ
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