Telehealth Development
Expand Patient Access with Secure Custom Telehealth Platforms
Why teams choose 247 Labs
We have delivered secure patient-facing and clinical products for healthcare organizations and regulated environments for more than a decade.
Clients trust 247 Labs to balance user experience, technical quality, and the demands of real healthcare operations.
Our team has shipped mobile apps, custom platforms, and integrated systems across healthcare and enterprise operations.
Challenge Map
Fix the three points where telehealth experiences usually break down.
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Patients are dropping off before they ever reach the virtual visit.
We streamline booking, intake, reminders, and join flows so the path from need to visit is shorter, clearer, and easier to complete across devices.
Often starts with funnel and no-show review.Clinicians are still doing too much manual work during virtual care.
We design visit interfaces, support tools, and handoff patterns that reduce friction for notes, follow-up, and patient communication during and after the encounter.
Best for high-volume telehealth programs.The telehealth product is not connected to the rest of care delivery.
We connect telehealth workflows to scheduling, records, messaging, and reporting so virtual care is easier to manage as part of the broader care model.
Critical for long-term adoption and continuity.Services
Telehealth services for teams improving access, continuity, and digital visit quality.
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Telehealth needs assessment
Review patient flow, care model, devices, and integrations before choosing a platform or build direction.
Custom telehealth platforms
Build virtual care products with booking, intake, visit, and follow-up flows tailored to your users and service model.
Mobile telehealth apps
Create mobile experiences for patients and clinicians who need fast, clear virtual access on the devices they already use.
Visit workflow support
Improve intake, reminders, waiting room logic, and post-visit steps that affect no-shows and operational quality.
Telehealth integration work
Connect virtual care workflows to scheduling, records, messaging, and reporting environments.
Platform modernization
Redesign or refine existing telehealth products that are underperforming on access, usability, or adoption.
Case Studies
Healthcare case studies with measurable outcomes.
Empowering Users with a Seamless Health Insurance App Experience
42% increase in mobile user engagement
This case study highlights how our mobile application development team designed and built a secure, user-friendly health insurance app that simplifies complex insurance workflows. The mobile application enables users to easily manage policies, access coverage details, and navigate insurance information from their smartphones. Built with scalability and performance in mind, the app delivers a seamless experience across iOS and Android platforms.
Read case study →
SAFEAPP: secure mobile access to recovery resources and guidance
40% increase in user engagement
247 Labs built SAFEAPP as a private mobile environment for resources, meditation, and trauma recovery content, demonstrating the value of trusted digital access in sensitive care journeys.
Read case study →
MyBeam by NeuPath: mobile tracking and treatment for chronic pain
38% improvement in treatment adherence
247 Labs built a mobile app and learning management system that let chronic pain patients track symptoms and treatment progress remotely, showing how connected mobile tools extend care between visits.
Read case study →Capabilities
The journey, platform, and integration support telehealth products need to last.
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Design the right telehealth journey
We map booking, intake, visit, and follow-up flows before platform work begins.
- Patient journey mapping
- Clinician workflow review
- Device and channel planning
- KPI and adoption targets
Build dependable virtual care tools
We create web and mobile products that support clearer access, visits, and continuity.
- Platform and app development
- Scheduling and intake flows
- Messaging and follow-up tools
- Integration and API support
Reduce no-shows and friction
We focus on the process details that shape completion, quality, and day-to-day virtual care reliability.
- Reminder and join flow tuning
- Waiting room logic
- Follow-up workflow support
- Usage and drop-off review
Protect patient data and access
We design around secure communication, role controls, and the privacy needs of virtual care.
- Access and role rules
- Secure data handling
- Audit event history
- Communication safeguards
Tech Stack
Telehealth works best when access, visits, and follow-up connect cleanly.
We build around the systems that influence whether virtual care feels simple or fragmented for both patients and clinicians.
For the past 7 years, we have entrusted 247 Labs to help us set up and run a large number of research studies in addition to assisting in expanding the capabilities of our global on-line medical educational platform. We have relied on 247 Labs team to provide a range of services that included software developers, UI and UX support, dev ops and backend expertise in order to generate a cross platform solution for us. We have been very happy with the results.
CEO, ImageSim-SickKids
Business Benefits
Better telehealth products improve access, continuity, and user confidence.
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Easier patient access
Make it simpler for patients to book, prepare, join, and complete virtual visits across the devices they already use.
Better clinician flow
Reduce manual coordination around virtual visits so clinicians can focus more on the encounter itself.
Lower drop-off and no-show risk
Improve the steps before the visit so fewer appointments are lost to confusion, friction, or poor reminders.
Stronger follow-up continuity
Connect follow-up actions, notes, and next steps so telehealth supports the broader care process more clearly.
Clearer telehealth performance
Track completion, engagement, and workflow bottlenecks to improve the service model over time.
Ready to build a telehealth product that improves access without adding more workflow friction?
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Start Your Telehealth ProjectFAQ
Common questions before a telehealth product build or redesign begins.
Both. We design around the patient and clinician context first, then recommend the mix of web and mobile experiences that best supports access and ongoing use.
Most drop-off happens before the visit through booking friction, intake confusion, weak reminders, or poor join experiences. That is often where the first design work should focus.
Yes. We can connect scheduling, records, messaging, and reporting layers so virtual care feels more connected to the rest of your service delivery model.
We design around role-based access, secure handling of patient context, and clear workflow boundaries so virtual care is easier to manage safely over time.
Let’s build something
great together.
We’re happy to answer any questions you may have and help you determine which of our services best fits your needs.
Call us at 1-877-247-7421 or email hello@247labs.com
Your Benefits:
- Client Oriented
- Independent
- Competent
- Result-driven
- Problem-solving
- Transparent
What happens next?​
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We schedule a call at your convenience
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We do a discovery and consulting meetingÂ
3
We prepare a proposalÂ
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