Custom Patient Solutions
Empower Patients with Custom Digital Health Solutions
Why teams choose 247 Labs
We have delivered secure clinical and patient-facing products for healthcare organizations and regulated environments for more than a decade.
Clients value our balance of usability, security, and dependable delivery for patient-facing products.
Our team has shipped portals, mobile apps, and integrations across healthcare and enterprise operations.
Challenge Map
Fix the three gaps that keep patients from engaging with your platform.
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Manual scheduling and generic portals are driving up no-shows.
We design self-scheduling, reminders, and intake flows that reduce friction before the visit, so fewer patients disengage before care even begins.
Often starts with a scheduling and intake funnel review.Patients and care teams are messaging across too many disconnected channels.
We build secure messaging, mobile apps, and notification flows that keep communication in one place clinicians and patients both trust.
Best for teams juggling calls, email, and paper reminders.The engagement platform is not connected to your EHR or monitoring devices.
We integrate portals and apps with EHRs, wearables, and home health sensors so patient data stays current and clinically useful.
Useful for remote monitoring and chronic care programs.Services
Patient engagement services for teams improving access, communication, and adherence.
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Patient engagement needs assessment
Review scheduling flow, communication channels, device needs, and EHR fit before choosing a build direction.
Custom patient portal development
Build secure web portals for messaging, self-scheduling, records access, and prescription refill requests.
Native patient mobile apps
Create iOS and Android apps with push reminders, secure messaging, and seamless telehealth entry points.
Remote patient monitoring
Connect wearables and home health sensors so care teams can track vitals and intervene proactively.
EHR and system integration
Connect engagement tools to EHRs, scheduling, and messaging systems for a single source of truth.
AI triage and chatbots
Build symptom-checker chatbots that triage requests and route urgent cases to the right staff.
Case Studies
Healthcare case studies with measurable outcomes.
A Secure Learning Management Platform for Healthcare Professionals
50% increase in course enrollment
ImageSim, an educational platform for medical professionals, required a scalable and fully compliant learning management system to deliver sensitive training content securely. 247 Labs developed a secure, award-winning LMS that met strict healthcare data compliance requirements, offered personalized training paths, interactive simulations, and integrated seamlessly with existing clinical workflows, ensuring both regulatory adherence and an exceptional user experience.
Read case study →
Elite HRV: connected biometric data and real-time health insights
50% increase in daily active users
247 Labs built a platform that connected wearable tracker data with clear analytics and reminders, showing how structured patient data keeps people engaged with their own care over time.
Read case study →
Resident Doctors: tracked wellness signals for medical residents
35% improvement in stress management
247 Labs created a mobile app that let resident doctors log stress, access support resources, and stay engaged with wellness programs through a clearer personal data experience.
Read case study →Capabilities
The workflow, integration, and governance support patient engagement programs need to scale.
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Define the right engagement model
We map patient journeys, channels, and device needs before choosing build or extension paths.
- Patient journey mapping
- Channel and device review
- Build versus extend review
- Adoption metric planning
Build connected patient tools
We create portals, apps, and integrations that support secure, two-way patient communication.
- Portal and app design
- Secure messaging tools
- RPM device integration
- EHR and API connections
Reduce no-shows and drop-off
We focus on the scheduling, reminder, and follow-up details that keep patients engaged.
- Reminder flow tuning
- Adherence tracking tools
- Follow-up automation
- Usage and drop-off review
Protect patient data and access
We design around PHI handling, consent, and role controls from the start.
- Consent and access rules
- Encryption and audit logs
- Secure messaging controls
- Privacy-aware integrations
Tech Stack
Patient engagement should connect access, communication, and clinical data in one flow.
We build around the surrounding systems that make a patient portal or app useful in daily care.
For the past 7 years, we have entrusted 247 Labs to help us set up and run a large number of research studies in addition to assisting in expanding the capabilities of our global on-line medical educational platform. We have relied on 247 Labs team to provide a range of services that included software developers, UI and UX support, dev ops and backend expertise in order to generate a cross platform solution for us. We have been very happy with the results.
CEO, ImageSim-SickKids
Business Benefits
Better patient engagement improves adherence, access, and satisfaction.
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Fewer no-shows
Self-scheduling, reminders, and clear intake flows reduce missed appointments and last-minute cancellations.
Faster care team response
Secure messaging keeps patient questions and updates in one place instead of scattered across calls and email.
Better care adherence
Automated reminders and tracking tools help patients follow through on plans between visits.
More useful remote data
Connected devices and RPM tools give care teams earlier signals instead of waiting for the next visit.
Stronger patient trust
Secure, well-designed apps make patients more willing to engage with digital tools instead of avoiding them.
FAQ
Common questions before a patient engagement project begins.
Patient engagement software is a digital platform, often a web portal or mobile app, that helps patients manage appointments, communicate with care teams, and stay involved in their own care.
Off-the-shelf portals force your clinic to adapt to their workflows. Custom development matches your exact processes, integrates with your EHR, and gives you a branded, patient-specific experience.
Yes. Every build incorporates end-to-end encryption, secure authentication, and role-based access to meet PHIPA, PIPEDA, and HIPAA requirements.
Yes. We use standard protocols like HL7 and FHIR to connect patient engagement tools with your EHR, and we integrate wearables and home health sensors for remote monitoring.
Let’s build something
great together.
We’re happy to answer any questions you may have and help you determine which of our services best fits your needs.
Call us at 1-877-247-7421 or email hello@247labs.com
Your Benefits:
- Client Oriented
- Independent
- Competent
- Result-driven
- Problem-solving
- Transparent
What happens next?​
1
We schedule a call at your convenience
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We do a discovery and consulting meetingÂ
3
We prepare a proposalÂ
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