Insurance Portal

Transform the Digital Insurance Experience

Poor Digital Experiences Drive Policyholder Churn

Outdated, difficult-to-navigate insurance portals frustrate customers and overwhelm your call center with routine inquiries. We engineer custom, highly secure insurance web portals and mobile apps that empower policyholders with self-service tools, reducing operational costs while increasing retention.
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Trusted by Guard Me, Edge Benefits, & Leading Insurers

Rated 5 out of 5
10
Years

Proven Track Record

98
%

Customer Satisfaction

1,500
Projects

Completed

70
Members

and growing.

What Our Enterprise Clients Say

Sarmad Ibrahim, AI Innovation Manager at IBM
Sarmad Ibrahim

AI Innovation Manager, IBM

IBM logo in white
247 Labs and their team were highly effective in their work, it is rare to find speed, detail and perfection, they have all three. Our team had an explosive idea, 247 Labs helped us get it off the ground.

What Our Enterprise Clients Say

Sarmad Ibrahim, AI Innovation Manager at IBM
Sarmad Ibrahim

AI Innovation Manager, IBM

247 Labs and their team were highly effective in their work, it is rare to find speed, detail and perfection, they have all three. Our team had an explosive idea, 247 Labs helped us get it off the ground.
Insurance Success Stories

Building a Scalable Digital Platform to Simplify Flexible Benefits Management for Edge Benefits

247Labs developed a fully configurable, web-based platform, allowing back-office users to manage insurance products and business rules efficiently. The system also supported bilingual functionality, allowing advisors and sales teams to handle quotations and enrollments. The platform was built mobile-responsive, making it accessible on-the-go for all user types. The platform allowed administrators to update products and policies in real-time, improving the overall management and flexibility of benefit plans.

70%

Reduction in administrative workload

50%

Faster quotation and enrollment processes

3x

Enabled scalability to support business growth
Insurance Success Stories
Building a Scalable Digital Platform to Simplify Flexible Benefits Management for Edge Benefits

247Labs developed a fully configurable, web-based platform, allowing back-office users to manage insurance products and business rules efficiently. The system also supported bilingual functionality, allowing advisors and sales teams to handle quotations and enrollments. The platform was built mobile-responsive, making it accessible on-the-go for all user types. The platform allowed administrators to update products and policies in real-time, improving the overall management and flexibility of benefit plans.

70%

Reduction in administrative workload

50%

Faster quotation and enrollment processes

3x

Enabled scalability to support business growth
Our Approach

Our Proven Insurance Portal Development Process

01

Discovery and User Journey Mapping

We analyze your specific policyholder demographics, frequent call center inquiries, and business goals to define the precise architecture for your custom portal.

02

Accessible UI/UX Design

Our design team creates highly intuitive, mobile-responsive interfaces that strictly adhere to AODA and WCAG accessibility standards, ensuring a flawless user experience.

03

Agile Development and Core System Integration

Our engineers build your platform using scalable microservices, ensuring seamless, real-time integration with your existing PAS, claims, and billing infrastructure.

04

Rigorous Security and Accessibility Testing

We conduct extensive automated testing, ethical hacking, and rigorous accessibility audits to ensure your portal is secure, compliant, and usable by everyone.

05

Deployment and User Acceptance

We handle the entire deployment process, ensuring all systems meet stringent Canadian compliance standards, and conduct extensive User Acceptance Testing (UAT).

06

Continuous 24/7 DevOps Support

Post-launch, our dedicated DevOps team provides continuous 24/7 support, proactive performance monitoring, and regular feature updates to guarantee maximum uptime.
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Work with a diverse team of senior software engineers and insurance technology consultants

Ready to Transform Your Digital Customer Experience?

Partner with a leading insurance portal development company to build secure, accessible self-service tools that delight policyholders.

A Word From Our Chief Executive Director

When companies come to 247 Labs, they are rarely just looking for a service. They are looking for clarity, momentum, and a partner who understands what is actually at stake. 

Every service we offer is built around one principle: technology should move your business forward in measurable ways. Faster decisions. Lower operational friction. Better customer experiences. Stronger ROI.

Azwar Khalid, technology leader showcasing an integrated digital ecosystem spanning AI, security, and enterprise innovation.

Azwar Khalid

CEO, 247 Labs Inc.

Your questions answered

Common questions

Custom insurance portal development involves engineering bespoke digital web applications—such as policyholder self-service portals, agent dashboards, and employee benefits platforms—designed to provide secure, real-time access to insurance data and workflows.
White-label portals offer generic, inflexible user experiences and often struggle to integrate deeply with highly customized legacy backend systems. A custom insurance web portal development company builds a proprietary interface tailored exactly to your brand guidelines and specific customer journeys, providing superior security and complete data ownership.
We have extensive experience developing complex employee benefits portal development projects. Our work on the Edge Benefits platform involved building secure portals that allow employers to manage group plans and employees to easily access their health, dental, and life insurance coverage details.
Security is our absolute priority. As an ISO 27001 certified firm, we engineer portals utilizing end-to-end encryption, multi-factor authentication (MFA), strict role-based access controls, and robust audit logging to ensure full compliance with PIPEDA, HIPAA, and OSFI data security standards.
We specialize in complex enterprise integrations. We use secure APIs and custom middleware to connect your new, modern front-end portal seamlessly with your existing, legacy Policy Administration System (PAS), ensuring real-time data synchronization without requiring a complete backend overhaul.
Contact us

Let’s build something
great together.

We’re happy to answer any questions you may have and help you determine which of our services best fits your needs.

Call us at 1-877-247-7421 or email hello@247labs.com

Your Benefits:

What happens next?​

1

We schedule a call at your convenience 

2

We do a discovery and consulting meeting 

3

We prepare a proposal 

Office Locations:

Schedule A Free Consultation

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