CRM Development

Build Lasting Patient Relationships with Custom CRM Solutions

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Off-the-Shelf CRMs Don’t Understand Healthcare Workflows

Generic CRM systems lack the rigorous data security required by PHIPA and HIPAA. We engineer custom healthcare CRM software that streamlines patient acquisition, optimizes administrative workflows, and drives revenue growth securely.
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Trusted by Leading Healthcare Organizations

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Why Choose 247 Labs for Healthcare CRM Development?

We bring over 15 years of experience building secure, enterprise-grade patient and member management systems for top Canadian and US organizations.

Proven Enterprise Experience

Our work with major health benefits providers like Guard Me ($7.4M project) and Edge Benefits ($2M project) demonstrates our ability to deliver CRM solutions that drive massive ROI.

Seamless EHR Integration

A CRM is only as powerful as the data it accesses. We specialize in integrating your new CRM with existing Electronic Health Records using standard protocols like HL7 and FHIR. Why Title 3: Strict PHIPA & HIPAA Compliance

Strict PHIPA & HIPAA Compliance

We understand the rigorous data privacy laws in North America. We engineer systems with end-to-end encryption, role-based access, and comprehensive audit logs.

Automated Patient Communication

Reduce administrative burden with automated appointment reminders, post-visit follow-ups, and targeted health education campaigns delivered securely via SMS or email.

Healthcare Sales Pipeline Management

For growth-focused organizations, we build CRM modules that track physician referrals, manage corporate health partnerships, and optimize the B2B sales pipeline.

AI-Powered Predictive Analytics

We integrate artificial intelligence to identify patients at risk of missing appointments, forecast resource needs, and provide intelligent chatbots for initial patient triage.

Why Choose 247 Labs for Healthcare CRM Development?

We bring over 15 years of experience building secure, enterprise-grade patient and member management systems for top Canadian and US organizations.

Proven Enterprise Experience

Our work with major health benefits providers like Guard Me ($7.4M project) and Edge Benefits ($2M project) demonstrates our ability to deliver CRM solutions that drive massive ROI.

Seamless EHR Integration

A CRM is only as powerful as the data it accesses. We specialize in integrating your new CRM with existing Electronic Health Records using standard protocols like HL7 and FHIR. Why Title 3: Strict PHIPA & HIPAA Compliance

Strict PHIPA & HIPAA Compliance

We understand the rigorous data privacy laws in North America. We engineer systems with end-to-end encryption, role-based access, and comprehensive audit logs.

Automated Patient Communication

Reduce administrative burden with automated appointment reminders, post-visit follow-ups, and targeted health education campaigns delivered securely via SMS or email.

Healthcare Sales Pipeline Management

For growth-focused organizations, we build CRM modules that track physician referrals, manage corporate health partnerships, and optimize the B2B sales pipeline.

AI-Powered Predictive Analytics

We integrate artificial intelligence to identify patients at risk of missing appointments, forecast resource needs, and provide intelligent chatbots for initial patient triage.
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10
Years

Proven Track Record

98
%

Customer Satisfaction

1,500
Projects

Completed

70
Members

and growing.

What Our Healthcare Clients Say

Martin-Pecaric, CEO, ImageSim-Sickkids
Martin-Pecaric

CEO, ImageSim-SickKids

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For the past 7 years, we have entrusted 247 Labs to help us set up and run a large number of research studies in addition to assisting in expanding the capabilities of our global on-line medical educational platform. We have relied on 247 Labs team to provide a range of services that included software developers, UI and UX support, dev ops and backend expertise in order to generate a cross platform solution for us. We have been very happy with the results.

What Our Healthcare Clients Say

Martin-Pecaric, CEO, ImageSim-Sickkids
Martin-Pecaric

CEO, ImageSim-SickKids

For the past 7 years, we have entrusted 247 Labs to help us set up and run a large number of research studies in addition to assisting in expanding the capabilities of our global on-line medical educational platform. We have relied on 247 Labs team to provide a range of services that included software developers, UI and UX support, dev ops and backend expertise in order to generate a cross platform solution for us. We have been very happy with the results.
Healthcare Success Stories

Empowering Users with a Seamless Health Insurance App Experience

This case study highlights how our mobile application development team designed and built a secure, user-friendly health insurance app that simplifies complex insurance workflows. The mobile application enables users to easily manage policies, access coverage details, and navigate insurance information from their smartphones. Built with scalability and performance in mind, the app delivers a seamless experience across iOS and Android platforms. Our approach focused on intuitive UX/UI design, fast load times, and compliance with healthcare data security standards. By leveraging modern mobile technologies, we transformed a traditionally complicated insurance process into a clear, accessible digital experience.

42%

Increase in mobile user engagement

35%

Reduction in customer support inquiries

28%

Faster task completion time for core actions
Read Case Study
Start Your Project
Healthcare Success Stories
Empowering Users with a Seamless Health Insurance App Experience

This case study highlights how our mobile application development team designed and built a secure, user-friendly health insurance app that simplifies complex insurance workflows. The mobile application enables users to easily manage policies, access coverage details, and navigate insurance information from their smartphones. Built with scalability and performance in mind, the app delivers a seamless experience across iOS and Android platforms. Our approach focused on intuitive UX/UI design, fast load times, and compliance with healthcare data security standards. By leveraging modern mobile technologies, we transformed a traditionally complicated insurance process into a clear, accessible digital experience.

42%

Increase in mobile user engagement

35%

Reduction in customer support inquiries

28%

Faster task completion time for core actions
Read Case Study
Talk to an Expert
Our Approach

Our Proven CRM Development Process

01

Discovery and Patient Journey Mapping

We analyze your patient acquisition strategies and administrative workflows to define the exact requirements for your custom CRM.

02

Architecture and UI/UX Design

We design intuitive, role-based interfaces that simplify complex tasks while architecting a highly secure backend infrastructure.

03

Secure Development and EHR Integration

Our developers build your system, prioritizing interoperability and seamless data flow between your new CRM and existing clinical systems.

04

Rigorous Testing and Auditing

We conduct extensive automated testing, penetration testing, and strict compliance audits for PHIPA and HIPAA

05

Deployment and Training

We ensure a smooth launch with comprehensive staff training to guarantee high adoption rates across your organi

06

Continuous DevOps Support

Post-launch, our team provides 24/7 monitoring, security patches, and iterative improvements to keep your CRM optimal.
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Work with a diverse team of software developers and healthcare consultants

Ready to Transform Your Patient Relationships?

Partner with a leading healthcare CRM software development company to build a solution that empowers your staff, secures your data, and drives measurable growth.
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View Case Studies

A Word From Our Chief Executive Director

When companies come to 247 Labs, they are rarely just looking for a service. They are looking for clarity, momentum, and a partner who understands what is actually at stake. 

Every service we offer is built around one principle: technology should move your business forward in measurable ways. Faster decisions. Lower operational friction. Better customer experiences. Stronger ROI.

Azwar Khalid, technology leader showcasing an integrated digital ecosystem spanning AI, security, and enterprise innovation.

Azwar Khalid

CEO, 247 Labs Inc.

Your questions answered

Common questions

The best CRM for healthcare is one custom-built to match your specific organizational workflows while maintaining strict PHIPA and HIPAA compliance. Off-the-shelf solutions often require significant workarounds and compromise data security.
In a medical context, CRM refers to Patient Relationship Management. It involves using software to track patient interactions, manage referrals, automate communication, and improve overall patient satisfaction and retention.
The timeline depends on complexity. A basic custom CRM might take 3-5 months, while a comprehensive enterprise system with complex EHR integrations can take 6-12 months to fully develop, test, and deploy.
Yes. As experienced healthtech software developers, we use standard protocols like HL7 and FHIR to seamlessly connect your new CRM with existing EHR systems, ensuring a unified view of patient data.
Absolutely. Compliance is foundational to our development process. Every system we build incorporates end-to-end encryption, robust access controls, and detailed audit logs to ensure full compliance with PHIPA, PIPEDA, and HIPAA regulations.
Contact us

Let’s build something
great together.

We’re happy to answer any questions you may have and help you determine which of our services best fits your needs.

Call us at 1-877-247-7421 or email hello@247labs.com

Your Benefits:

  • Client Oriented
  • Independent
  • Competent
  • Result-driven
  • Problem-solving
  • Transparent

What happens next?​

1

We schedule a call at your convenience 

2

We do a discovery and consulting meeting 

3

We prepare a proposal 

Office Locations:

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