Website
General Motor Agent Business Application Tool
Industry: Automotive
30,000
+
Hours delivered back to the business
100
+
SOX compliance in Settlement process automation
95
+
Success rate of bot case completion
6
+
For functional release of OBT, RTS and OGS
Challenge
Creating and integrating the OnStar Advisor web app and nearby offers for GM reps required seamless, efficient solutions without disruptions. Developing user-friendly web app, integrating into GM’s framework, and ensuring operational understanding demanded precise planning and technical innovation.
Solution
Developed the OnStar Advisor booking web app for nearby restaurants and hotel offers from scratch for GM customer service reps, seamlessly integrated into existing systems for staff use.
Impact
Integration of the OnStar Advisor booking web app with nearby offerings streamlined operations, boosting booking processing speed and productivity. Resulted in improved customer satisfaction, higher retention, significant cost savings, revenue growth, and enhanced market positioning, showcasing the impact on service enhancement, process optimization, and business growth.
Contact us
Let’s build something
great together.
We’re happy to answer any questions you may have and help you determine which of our services best fits your needs.
Call us at 1-877-247-7421 or email [email protected]
Your Benefits:
- Client Oriented
- Independent
- Competent
- Result-driven
- Problem-solving
- Transparent
What happens next?​
1
We schedule a call at your convenienceÂ
2
We do a discovery and consulting meetingÂ
3
We prepare a proposalÂ
Schedule a Free Consultation
